In this presentation, we’ll look at the human resource challenges of capturing knowledge from your experts and transferring it to the employees who need it as they are exacerbated during COVID-19. In this high-level overview of big challenges, we’ll briefly discuss: Training and knowledge management in a remote working environment Hiring, on-boarding, and re-boarding issues for training Off-boarding your experts Then we’ll take a slightly deeper dive into the Working With SMEs methodology regarding how to download expert knowledge by addressing the 10 common issues you encounter when capturing knowledge from your experts. | |
Speaker/Presenter: Peggy Salvatore, Author of Working with SME's
Item #: 49072320_MTI_Webinar |